Server Renewal, Suspension, and Reactivation

How Renewal Works

Your server subscription automatically generates a renewal invoice before the due date. You will receive email reminders when the invoice is created and as the due date approaches.

What Happens If You Do Not Pay

1. Invoice overdue — You will receive multiple reminder emails
2. Service suspended — After a grace period, your server will be suspended. It cannot be accessed but your files are preserved
3. Service cancelled — If still unpaid after an extended period, your server and all files will be permanently deleted

How to Reactivate a Suspended Server

1. Pay the outstanding invoice from your dashboard
2. Your server will be automatically unsuspended within minutes

My Server Was Cancelled — Can I Get It Back?

No. Once a server is cancelled due to non-payment, all files are permanently deleted and cannot be restored. You will need to purchase a new server and start fresh.

Can I Pause My Billing?

We do not offer billing pauses or deadline extensions. If you need to take a break, you can let the server expire and purchase a new one when you are ready to return.