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Account Security and Two-Factor Authentication

On this page
  1. Keeping Your Account Secure
  2. Strong Password
  3. Two-Factor Authentication (2FA)
  4. What Counts as a "New" Location?
  5. Tips

Keeping Your Account Secure

Your AgilaHost account controls your servers, billing, and personal information. Keep it secure.

Strong Password

  • Use a unique password at least 8 characters long
  • Do not reuse passwords from other services
  • You can change your password in Account → Security

Two-Factor Authentication (2FA)

  1. Go to Account → Security
  2. Toggle Two-Factor Authentication on
  3. Next time you log in from an unrecognized device or location, you will receive an email with a verification code

What Counts as a "New" Location?

The system tracks your IP address. If you log in from a different network (e.g., switching from home WiFi to mobile data), you will be asked for verification.

Tips

  • Enable 2FA to protect against unauthorized access even if your password is compromised
  • Never share your login credentials with anyone
  • If you suspect your account has been compromised, change your password immediately and contact support

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More Account & Security guides

  1. Managing Your Panel Password Your Pterodactyl game panel password is separate from your AgilaHost account password. It was set automatically when your server was first created.

Still stuck?

Open a ticket from your account and the team answers there. No account yet? Email support@agilahost.com.

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